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Did you know that the Therapist Code of Ethics recently clarified regulations for asking clients for online reviews, i.e., Google reviews? Clinics cannot directly ask clients for reviews online. When you take a moment to think about it, that makes sense. There are power dynamics in play when we provide or seek out a therapeutic relationship. So what are clinic owners to do? In our world, whether we like it or not, online reviews come with big stakes. Reviews build websi

Your culture starts at the top. The easiest way to make sure your culture is healthy is to genuinely care about your staff.  I don't mean that you have to be best friends with the people you hire. I also don't mean that you need to be involved in their personal lives on any level. Maintaining boundaries in business is important. When I say that you need to genuinely care about your staff, I mean that you must own up to your own responsibilities as the owner of your business a